- To deliver L&D administration to support the L&D Team and our internal and external customers
- Complete L&D administration activities, such as maintaining accurate training records, scheduling training courses and securing resources, sending out invitations, producing packs and training materials for workshops
- To answer the telephone/teams calls and deal with queries ensuring a professional, confidential and efficient customer service
- Complete other administration duties including managing L&D stationary items and order and replenish stock when required
- Support and contribute towards the efficient running of the L&D team and making recommendations for improvements to ways of working
- Support the L&D team to research and identify potential training providers and learning solutions which meet the needs of our internal customers
- To always be confidential with any information received
- To take responsibility for actions to both internal and external customers and act in a way that provides a high quality of L&D administration support in an efficient and effective manner
- To attend the designated Apprenticeship/College course and work to achieve the requirements set by the Training Provider
- To uphold the vision and values of the emh group and emh homes
- To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered
- To ensure a safe working environment in accordance with Health and Safety Regulations
- To attend fire drills and staff meetings
- To attend training events as required
- To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or verbal or written information given by your Responsible Officer
- To respect the confidential nature of personal information
- To recognise and promote emh group's Equality and Diversity Strategy
- Customer Service Practitioner Level 2
- Functional skills in Maths and English if required
- Internal relevant training courses as required for the job
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- GCSE English (Grade 4 and above) desirable
- GCSE Maths (Grade 4 and above) desirable
- Competitive salary
- Contributory pension scheme
- Health cash plan - BHSF
- 39 days annual leave (including statutory days), increasing the length of service (pro-rata for part-time)
Disability Confident

Vacancy Features
Job Category | Customer Service |
Salary/Rate: | £22,222.20 a year |
Type: | Apprenticeship |
Contract Length: | 18 Months |
Start Date: | June 2025 |
Job Reference: | VAC1000318048 |
Apprenticeship Standard: | Level 2 |
Training Provider: | PTP Training Limited |
Brief Overview of the Role To support the work of the Learning and Development Team and to develop a broad range of general L&D and digital administration skills. An excellent opportunity has aris...
- Provide services to emh homeowners
- Respond to general queries from homeowners in respect of their lease
- To support the Homeownership officers by carrying out administrative functions as required
- Maintain accurate records including on the housing management system (MRI) workflows and email and correspondence
- Liaise with Finance Officers in the preparation of annual service charge budgets, estimated and audited accounts
- Systems are kept up to date and queries distributed where necessary
- Ensure incoming post/emails/workflows are distributed quickly and responded to in a timely manner
- Present information clearly, through a variety of methods
- Deliver excellent customer service
- To undertake specific projects, specialist tasks, involvement in working groups as required
- Understand customer circumstances, using profiling information so that we can tailor services to best meet individual needs
- Ensure you are accessible to customers and that their enquiries are dealt with efficiently and effectively
- Resolve customers' expressions of dissatisfaction or complaints at first point of contact, where this is not possible, assist in complaint resolution
- Provide support to team members and other colleagues as necessary
- Proactively and flexibly work as a member of the wider team, supporting others and responding positively to customer and business needs
- Work effectively with other team members to meet deadlines and provide excellent customer service
- Maintain strong links and working relationships with internal customers
- Promote and lead by example on equality, diversity and inclusion
- Contribute to improving and implementing new/revised processes
- Ensure adherence to data security and protection policies and processes
- To uphold the vision and value of the emh group and emh homes
- To take individual responsibility for ensuring that continuously improving and effective professional customer service is delivered
- To ensure a safe working environment in accordance with Health and Safety Regulations
- To attend fire drills and staff meetings
- To attend training events as required
- To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or verbal or written information given by your responsible officer
- To respect the confidential nature of personal information
- To recognise and promote emh group's Equality and Diversity Strategy
- Customer Service Practitioner Level 2
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
- GCSE English (Grade 4 and above) desirable
- GCSE Maths (Grade and above) desirable
Competitive salary 39 days’ annual leave (inc statutory days) Contributory Social Housing Pension Scheme Health Cash Plan and Enhanced Employee Assistance Program A wide range of training and development opportunities
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After This Apprenticeship There may be a full time position available for the right candidate however, please note that this is not guaranteed.Vacancy Features
Job Category | Customer Service |
Salary/Rate: | £22,222.20 a year |
Type: | Apprenticeship |
Contract Length: | 18 Months |
Start Date: | June 2025 |
Job Reference: | VAC1000317919 |
Apprenticeship Standard: | Level 2 |
Training Provider: | PTP Training Limited |
Brief Overview of the Role To support the Home Ownership Team in providing a customer focused service to leaseholders, freeholders and shared owners. Duties to Include An excellent opportunity has ari...
- Greeting and caring for all patients in a polite and courteous manner at all times
- Work closely with the dentist in a professional and appropriate manner
- Provide chair side assistance during all dental procedures - update computer records and taking notes
- Clean surgeries to a high level, maintaining strict cross infection controls
- Preparing instruments and materials during treatments
- Level 3 Dental Nurse Apprenticeship Standard
- Functional skills may be required for Maths and English
- Delivery method & training schedule has yet to be agreed upon, details will be made available at a later date (to be confirmed)
- Administrative skills
- Analytical skills
- Attention to detail
- Communication skills
- Customer care skills
- Initiative
- IT skills
- Logical
- Number skills
- Organisation skills
- Presentation skills
- Problem solving skills
- Team working
- GCSE English or equivalent (Grade 4) desirable
- GCSE Maths or equivalent (Grade 4) desirable
Vacancy Features
Job Category | Dentistry |
Salary/Rate: | £15,095.47 a year |
Type: | Apprenticeship |
Contract Length: | 18 Months |
Start Date: | June 2025 |
Job Reference: | VAC1000317776 |
Apprenticeship Standard: | Level 3 |
Training Provider: | PTP Training Limited |
Brief Overview of the Role We have an exciting opportunity for an apprentice dental nurse to join our friendly dental practice. We would love you to join us as an apprentice dental nurse and start you...
- Working on the shop floor
- Setting up laser to cut blanks
- Transfer materials into the fabrication area
- Welding components
- Forming on CNC press brakes
- Welder Level 2
- Attention to detail
- Problem solving skills
- Number skills
- Logical
- Creative
- Initiative
- Teamworker
- Friendly with good interpersonal skills
- Time management skills
- Patience
- GCSE English (Grade 4/C) essential
- GCSE Maths (Grade 4/C) essential
Vacancy Features
Job Category | Manufacturing |
Salary/Rate: | £15,311.40 a year |
Type: | Apprenticeship |
Contract Length: | 18 Months |
Start Date: | May 2025 |
Job Reference: | VAC1000312366 |
Apprenticeship Standard: | Level 2 |
Training Provider: | PTP Training Limited |
Brief Overview of the Role Midland Tank & Iron Co Ltd are looking to recruit a positive new member to the team. The apprentice will support the business to achieve its goals and growth for the fut...
- Welding and fabrication of materials using two different weld processes to enable a structural weld.
- Inspect weld preparations, surface conditions and cleanliness.
- Inspection of final weld.
- Fabrication elements, including work on press brake.
- Following Health and Safety procedures.
- Welder Level 2 Qualification
- Relevant workplace training
- Functional skills if necessary
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
- GCSE English (Grade 4/C) essential
- GCSE Maths (Grade 4/C) essential
Vacancy Features
Job Category | Manufacturing |
Salary/Rate: | £16,796 a year |
Type: | Apprenticeship |
Contract Length: | 18 Months |
Start Date: | May 2025 |
Job Reference: | VAC1000312953 |
Apprenticeship Standard: | Level 2 |
Training Provider: | PTP Training Limited |
Brief Overview of the Role European Heathyards are looking to recruit a new Fabrication and Welding Apprentice member to the team. The apprentice will support the business to achieve its goals and gro...
- Carry out all work activities in a manner which maintains the well-being of self and others in compliance with the Health and Safety at Work Act 1974
- Responsible for ensuring that stored water is evacuated from the tools in line with Legionella requirements and the Tool Evacuation log is maintained
- Identify potential tool breakdown issues and report to relevant department in order to decrease the downtime of tools e.g., hot runners, water fittings, core fittings and electrical connections tool wear and damage
- Ability to complete basic machining tasks using milling machines, lathes, and general hand tools where required
- Basic benching ability to bring injection moulding tools back to production standard when required
- Ability to record and maintain data to achieve manufacturing metrics
- Ensure high standards of cleanliness and housekeeping at all times
- Ensure that all lifting tackle in use has the correct colour tie attached, non-compliant equipment to be quarantined and reported
- Carry out tooling TPM's in line with the schedule laid out and maintain the TPM database
- Ensure high standards of cleanliness and housekeeping at all times being responsible for correct storage and validating that 5S cleaning and inspection of equipment is completed to the standard
- Assembling and testing fluid power systems
- Wiring and testing electrical equipment and circuits
- Preparing and using lathes for turning operations
- Preparing and using milling machines
- Producing mechanical engineering drawings using a CAD system
- Conducting business improvement activities
- Administrative skills
- Analytical skills
- Attention to detail
- Communication skills
- Creative
- Customer care skills
- Initiative
- IT skills
- Logical
- Number skills
- Organisation skills
- Presentation skills
- Problem solving skills
- Team working
- GCSE or equivalent English (Grade 5) essential
- GCSE or equivalent Maths (Grade 5) essential
Vacancy Features
Job Category | Manufacturing |
Salary/Rate: | £14,722.50 to £23,809.50 a year |
Type: | Apprenticeship |
Contract Length: | 48 Months |
Start Date: | June 2025 |
Job Reference: | VAC1000310252 |
Apprenticeship Standard: | Level 2 |
Training Provider: | PTP Training Limited |
Brief Overview of the Role We are looking for an apprentice to learn general engineering skills in order to become a qualified toolmaker for plastic mould tools. This person must have good attention t...
- Machine setting
- Machine feeding
- Periodic quality inspection
- Setting up for the line for production
- Workplace organisation
- Quality
- Reduce changeover time
- Reduce scrap
- Clean down work area
- LEAN Manufacturing Operative
- Communication skills
- Attention to detail
- Problem solving skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creating
- Initiative
- GCSE English (Grade 4 and above) desirable
- GCSE Maths (Grade 4 and above) desirable
Vacancy Features
Job Category | Manufacturing |
Salary/Rate: | £14,918.80 a year |
Type: | Apprenticeship |
Contract Length: | 18 Months |
Start Date: | May 2025 |
Job Reference: | VAC1000310221 |
Apprenticeship Standard: | Level 2 |
Training Provider: | PTP Training Limited |
Brief Overview of the Role Excellent opportunity working for an established manufacturing business based in Wolverhampton. Duties to Include As an apprentices you’ll work at the company and get ...
- Picking and packing.
- Carrier service.
- Stock management.
- Fire marshal.
- Health and safety.
- Fork lift truck driving.
- Environmental policy.
- Customer service.
- Heat sealing.
- Embroidery.
- Returns.
- Loading and unloading.
- Using sage (operating systems).
- Supply Chain Warehouse Operative Level 2 Apprenticeship Standard.
- Functional Skills (if required).
- Attention to detail
- Communication skills
- IT skills
- GCSE English (Grade 4) desirable
- GCSE Maths (Grade 4) desirable
Unit 4
Boultbee Industrial Estate
Nechells
Birmingham
B7 5AR
Vacancy Features
Job Category | Warehouse & Logistics |
Salary/Rate: | £15,000 a year |
Type: | Apprenticeship |
Contract Length: | 18 Months |
Start Date: | May 2025 |
Job Reference: | VAC1000307497 |
Apprenticeship Standard: | Level 2 |
Training Provider: | PTP Training Limited |
Brief Overview of the Role A fantastic opportunity has arisen at LA Safety Supplies as a Warehouse/Embroidery Operative. Working in a busy warehouse & embroidery environment, training to cover all...
- Assisting the dentist chairside
- Updating client records
- Cleaning and decontamination of tools
- Surgery
- Reception duties
- General admin duties
- Level 3 Dental Nurse Apprenticeship Standard
- Functional Skills maths and English (if required)
- Administrative skills
- Attention to detail
- Communication skills
- Customer care skills
- Initiative
- IT skills
- Logical
- Non judgemental
- Number skills
- Organisation skills
- Patience
- Problem solving skills
- Team working
- GCSE English (Grade 4) desirable
- GCSE Maths (Grade 4) desirable
Vacancy Features
Job Category | Dentistry |
Brief Overview of the Role The successful candidate will assist the dentist or hygienist in surgery and help with reception where needed. Sixways Dental Surgery’s aim is to protect and maintain ...
- Assisting the dentist chairside
- Updating client records
- Cleaning and decontamination of tools and surgery
- Reception duties
- General admin duties
- Administrative skills
- Attention to detail
- Customer care skills
- Initiative
- Logical
- Non judgemental
- Number skills
- Organisational skills
- Patience
- Problem solving skills
- Team working
- GCSE English (Grade 4) desirable
- GCSE Maths (Grade 4) desirable
Vacancy Features
Job Category | Dentistry |
Salary/Rate: | £11,980.80 a year |
Type: | Apprenticeship |
Contract Length: | 18 Months |
Start Date: | March 2025 |
Job Reference: | VAC1000306416 |
Apprenticeship Standard: | Level 3 |
Training Provider: | PTP Training Limited |
Brief Overview of the Role The apprentice will play an important role in the day to day planning, organisation and smooth running of the practice. Duties include: assisting the dentist chairside, rece...
- Sales Executive Level 4 Functional Skills Maths and English if required
- Communication Skills
- IT Skills
- Attention to detail
- Organisation Skills
- Presentation Skills
- Administrative Skills
- Team Working
- Creative
- GCSE English (Grade 4 and above) essential
- GCSE Maths (Grade 4 and above) essential
- BTEC (Level 3) Business Administration (Grade Pass) desirable
- BTEC (Level 3) Multi Channel Marketeer (Grade Pass) desirable
- Proven experience in sales, preferably within the printing or graphic arts industry is desirable
- Excellent communication, presentation, and negotiation skills
- Strong interpersonal and relationship-building skills
- Ability to work independently and as part of a team
- Proficient in using CRM software (e.g. Salesforce) and Microsoft Office Suite
- Excellent customer service orientation
- Qualifications in Business, Marketing, or a related field preferred
- Private Medical Plan
- 28 Days Holidays, including bank holidays
- Professional Development Opportunities
- Company-sponsored events and team building activities
Vacancy Features
Job Category | Sales |
Salary/Rate: | £11,778 a year |
Type: | Apprenticeship |
Contract Length: | 18 Months |
Start Date: | May 2025 |
Job Reference: | VAC1000305885 |
Apprenticeship Standard: | Level 2 |
Training Provider: | PTP Training Limited |
Brief Overview of the Role The Sales Representative is responsible for developing and maintaining strong customer relationships, identifying and pursuing new business opportunities, and achieving sale...
- Supporting Estimating & Contracts Departments.
- Preparation of Tenders/Quotations – checking specifications, drawing take offs, data entry into estimating software, producing written quotations.
- Communicate directly with clients regarding quotations Interact with production, sales, design team and customers to resolve issues.
- Assist the Contracting department in a general administration role; ordering materials/plant, organising site deliveries, producing site manuals/information packs etc.
- Ability to work in a fast paced environment, attention to detail required.
- Ensure all related paperwork is accurate, maintain accurate data information on systems.
- To co-operate with supervisors and management at all times.
- Effective communication and written skills. Good mathematic skills are essential.
- Professionally manage communications with external parties and clients.
- Support daily office tasks including dealing with clients and answering the telephone calls.
- Work as part of a team, to seek clarification, use own initiative Knowledge and Experience of Microsoft Office Packages.
- To maintain a healthy and safe workplace at all times.
- To take reasonable care of yourself and others, and to wear the correct personal protective equipment whenever appropriate.
- You may be required to undertake other duties from time to time as we may reasonably require.
Business administrator
Equal to Level 3 (A level)
Desired skills and personal qualities- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- GCSE English (Grade 4 + above) desirable
- GCSE Maths (Grade 4 + above) desirable
A C M HOUSE
LITTLETON DRIVE
CANNOCK
WS12 4TS
Vacancy Features
Job Category | Administration |
Salary/Rate: | £15,704 a year |
Type: | Apprenticeship |
Contract Length: | 18 Months |
Start Date: | April 2025 |
Job Reference: | VAC1000302820 |
Apprenticeship Standard: | Level 3 |
Training Provider: | PTP Training Limited |
Brief Overview of the Role We now have a vacancy for a Trainee Estimator/Contracts Administrator to join our team. The successful candidate will support our estimating department in preparing tenders ...