Sales Apprentice – Halls and Pickles (VAC1000337550)

Summary

A great new apprenticeship opportunity is available with Hall & Pickles. You’ll learn all about steel stockholding while building skills in sales, customer service, and account management. Through hands-on training and a qualification, you’ll be ready to win new customers and help grow the business.

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Learn the technical aspects of Steel Stockholding and train in a range of commercial processes, including Sales, Customer Service and Account Management. The aim is to become capable of maximising company revenue by attaining new customers and processing customers’ orders, ensuring all aspects meet the requirements of the customer and the company. Skills and experience will be acquired through on-the-job training and completion of an apprenticeship qualification, resulting in a professional approach to selling.

Main Role and Responsibilities:

• Build, develop and maintain good working relationships with existing customers, responding to requests efficiently and courteously.


• Gathering market and customer data/information.


• Prospect for new business by contacting potential customers and promoting the benefits of making purchases with Hall & Pickles as opposed to other companies.


• Negotiate terms of an agreement, closing sales and variations in price, delivery and specifications.


• Liaise with suppliers to check on the progress of existing orders.


• Check quantities of goods in stock.


• Record sales and order information using Company systems.


• Monitoring own sales performance, aiming to meet or exceed targets.


• Make accurate, rapid cost calculations and provide customers with quotations.


• Scan and print dispatch documents.


• Goods inwards administration.


• Understand and aim to pre-empt the individual needs of each customer.


• Carry out prompt calls to develop and expand business with existing customers.


• Carry out proactive sales calls to prospective customers, including cold calling and pitching products, whilst maintaining a good working relationship with new contacts.


• Promote current and new product lines to prospective and existing customers.


• Process customer orders and follow up on quotes, outstanding orders, etc.


• Liaise with customers to successfully resolve any potential issues and increase sales revenues as appropriate.


• Provide high levels of customer service to achieve customer complete satisfaction.


• Once trained, work to exceed KPI’s set and personal sales targets.

Other Duties:

• Liaise with the wider Wombourne sales team, along with other company departments and Head Office as required.


• Carry out any other duties and responsibilities within your capabilities, as directed by your Line Manager and/or other Senior Managers.


• Attend relevant meetings and training events as required, with a view to continually improving your own performance.


• Ensure own health and safety and that of other employees is not put at risk by their actions.


• Follow company policies and procedures at all times.

This list cannot be considered a complete list of responsibilities and may be asked to carry out further or alternative duties at any time.

Where you'll work

Bridgnorth Road
Wombourne
Wolverhampton
WV5 0AF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

P.T.P. TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Training schedule

• Business Administration Apprenticeship Standard


• Functional skills in maths and English if required.


• Internal relevant training courses as required for the job

Delivery –  Required attendance to 9 workshops throughout the course of the apprenticeship.

Requirements

Desirable qualifications

GCSE in:

• English (grade 4/C and above)


• Maths (grade 4/C and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills


• IT skills


• Organisation skills


• Customer care skills


• Problem solving skills


• Team working


• Initiative


• Non judgemental


• Patience

Other requirements

• Good IT skills and competent with Microsoft Office applications (Word, Excel, Outlook) and other databases • Able to listen, question, show empathy and relate well to people from all backgrounds. • Able to work in partnership with others, internally and externally. • Ability to work alone or within a team environment • Able to deal with stressful situations using tact & diplomacy

About this employer

Founded by John Hall the Fourth, Hall & Pickles began two centuries ago serving a very different industrial market than that of the new millennium. Through seven generations of the Hall family, Hall & Pickles has evolved through consistent investment and innovation into the market leader we are today. A stockholding dynasty Through seven generations of the Hall family, Hall & Pickles has evolved through consistent investment and innovation into the market leader we are today. From humble beginnings back in 1812 Hall & Pickles are now one of the largest independent stockholders in the United Kingdom with an annual turnover in excess of £100 million. The UK’s leading steel stockholder for over 200 years Despite many changes in Industry over the last two centuries Hall & Pickles have remained at the forefront of steel stockholding leading innovation and development of steel supply throughout the UK. Where we are now Manufacturing in steel continues to evolve with an increasing requirement from our customers to process more of the steel we supply them. Continual investment in sawing, drilling, blasting, painting and laser cutting equipment ensures that Hall & Pickles continues to lead the market in steel processing.

https://www.hallandpickles.co.uk/ (opens in new tab)