Operations Support and Data Technician Apprentice – D S L Group Ltd

Summary

The apprentice will play a key role in ensuring the business meet its key goals and targets.

Providing general administrative support to Operations, Sales and Business Support Teams.

This role will predominantly support Data Technicians and operations.

 

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

 

What you'll do at work

• Provide general administrative and clerical support to ensure efficient office operations


• Manage incoming and outgoing correspondence (emails, phone calls, mail, etc.)


• Maintain and update company records, databases, and filing systems (both digital and physical)


• Schedule and coordinate meetings, appointments, and travel arrangements


• Assist in the preparation of regularly scheduled reports or presentations


• Order and maintain office supplies and equipment; liaise with suppliers as needed


• Support team members with administrative tasks and project coordination


• Handle data entry and maintain accuracy in documentation and record-keeping


• Greet visitors and provide general support to clients and staff


• Making phone calls and providing excellent customer service

 

Where you'll work

Unit A
Willow Drive, Annesley
Nottingham
NG15 0DP

 

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

 

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

 

Training schedule

• Business Administration Level 3 Standard


• Relevant workplace training


• Functional Skills if required

Your programme will be delivered online, with the following structure:

• 9 workshops which will be delivered online on a monthly basis


• During these sessions, new topics will be taught by your tutor


• Between sessions, you’ll complete self-study tasks spread throughout the week


• You will have regular meetings with your tutor on a 1-2-1 basis every 6-8 weeks

 

Requirements

Desirable qualifications

GCSE in:

• English (grade at grade 4/C and above)


• Maths (grade at grade 4/C and above)


• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills


• IT skills


• Organisation skills


• Logical


• Team working


• Patience


• Enthusiasm to achieve & learn

 

About this employer

From everyday essentials to seasonal magic, DSL makes life simpler, brighter, and better.

At DSL, we believe the small things make the biggest difference.

A tool that helps you finish the job. A fragrance that lifts your mood. A suitcase that’s ready for adventure. A set of Christmas lights that turns a house into a home.

For over 40 years, we’ve been passionate about bringing products into people’s lives that are useful, affordable, and inspiring.

https://dsl.co.uk/ (opens in new tab)

 

Company benefits

At DSL, great work earns great perks: training & development, flexible hours, early finish Fridays, birthday leave, extra holidays, rewards & bonuses, charity events, free parking, staff discounts, treats, giveaways and a team culture.