Manufacturing Administration Apprentice – CWG Choices Limited
Apprenticeship
Walsall
Posted 17 hours ago
Summary
The apprentice will play a key role in ensuring the business meet its key goals and targets. Providing a general administrative support to Operations, Sales and Business Support Teams.
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide general administrative and clerical support to ensure efficient office operations
- Manage incoming and outgoing correspondence (emails, phone calls, mail, etc.)
- Maintain and update company records, databases, and filing systems (both digital and physical)
- Assist in the preparation of regularly scheduled reports or presentations
- Order and maintain office supplies and equipment; liaise with suppliers as needed
- Support team members with administrative tasks and project coordination
- Handle data entry and maintain accuracy in documentation and record-keeping
- Greet visitors and provide general support to clients and staff
Where you'll work
Shenstone Drive
Walsall
WS9 8TP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
P.T.P. TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administration Level 3 Standard. Relevant workplace training. Functional Skills if required. Your programme will be delivered online, with the following structure:
- 9 workshops which will be delivered on-line on a monthly basis
- During these sessions, new topics will be taught by your tutor
- Between sessions, you’ll complete self-study tasks spread throughout the week
- You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks
Requirements
Desirable qualifications
GCSE in:
- English (grade C/4 or above)
- Mathematics (grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Reliable
Other requirements
How will you travel to work?
About this employer
CWG Choices Ltd is the UK’s leading manufacturer and supplier of windows and doors to the Trade. Manufacturing 1000’s frames a week, from our multiple plants across the Midlands, CWG offers the largest range of PVCU, Aluminium, Timber and Alu-Clad windows and doors from one supplier, for both domestic and commercial applications to the Trade.
https://cwgchoices.com/ (opens in new tab)
Company benefits
- Free tea & coffee
- Christmas vouchers
- Refer a friend scheme
- Employee of the month award
- Holiday scheme
- Tech scheme
- Employee discounts with a wide range of retailers
Vacancy Features
| Job Category | Business Administration Apprentice, Manufacturing |
| Salary/Rate | £17,550 a year |
| Type | Apprenticeship |
| Contract Length | 18 Months |
| Start Date | November 2026 |
| Job Reference | VAC2000058201 |
| Training Provider | PTP Training |