Business Administrator Apprentice – Palletways UK Ltd

Summary

Working in the Corporate Sales division, the role incorporates various administrative tasks associated with customers servicing large customers.

 

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.

 

What you'll do at work

The role includes:

• Contacting customers for purchase order numbers


• Analysing data to produce customer Key Performance Indicators (KPI) reports


• Checking prices and raising discrepancies


• Customer invoice queries


• Raising our purchase order numbers


• Cover for reception calls

 

Where you'll work

Fradley Distribution Park Wood End Lane, Fradley Park, Lichfield, Staffordshire, WS13 8NE

 

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

 

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

 

Training schedule

• Business Administration Level 3 qualification


• Functional Skills in maths and English, if required

 

Online delivery with workshops on:

• Self-awareness


• Managing performance


• Communication and time management


• The organisation and the value of your skills


• Stakeholders


• Presentation skills


• Business fundamentals and regulations


• Policies and decision making


• Project management

 

Requirements

Desirable qualifications

GCSE in:

• English (grade at grade 4/C and above)


• Maths (grade at grade 4/C and above)


• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills


• IT skills


• Attention to detail


• Organisation skills


• Customer care skills


• Problem solving skills


• Administrative skills


• Logical


• Team working


• Initiative


• Non judgemental


• Patience

 

About this employer

Founded in 1994, Palletways UK is the UK’s largest express palletised freight network. With over 115 member depots strategically positioned across the UK and Ireland. They are unrivalled in their ability to connect your business to your customer’s needs. Their growing pallet network now delivers over 25,000 pallets every day. They combine both their resources and connections to ensure goods are delivered fast and efficiently, leaving their customers to focus on growing and managing their businesses. With industry-leading customer satisfaction levels, they are the pallet delivery partner of choice for hundreds of businesses across Europe. Working side by side with their members, they aim to be the leading International pallet delivery network service provider. Beyond their commitment to high quality pallet delivery, they’re dedicated to eradicating smuggling and people trafficking. Using a comprehensive range of measures for all consignments, including vehicle scanning and sniffer dogs, they work closely with the relevant authorities to ensure all laws are upheld and security is maintained to protect network members and customers alike. Palletways UK Limited is Palletways largest domestic network, with one national hub and 4 regional hubs strategically placed around the UK to ensure efficiency and fewer miles travelled for your freight. Palletways runs 8 owned operations located in Birmingham, Bournemouth, Bristol, Cardiff, Edinburgh, Livingston, London and Milton Keynes.

https://www.palletways.com/ (opens in new tab)