Apprentice Administration Assistant – The Forge Brook Trust

Summary

This is a fantastic opportunity to study alongside gaining hands-on experience. You will play an important role in supporting the Trust’s HR, finance, and general administrative functions, acting as a first point of contact for operational queries, and providing essential support to our central services.

 

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

 

What you'll do at work

Duties will include:

Main Duties & Responsibilities:

• Act as first line response for trust operational queries


• Handle HR administration, including absence triggers and payroll tasks

Support finance administration, including:

• Raising purchase orders and creditor payments


• Dealing with new supplier requests or amendments under the finance function’s direction


• Maintenance of the Trust’s finance system and handling front-line queries


• Assisting in monitoring the shared Trust email inbox and dealing with general queries


• Supporting collation of end-of-month documentation (e.g., receipts)


• Data input, including processing accounting journals


• Bank reconciliation postings for DfE Income, Salaries in support of the finance function.


• Raising debtor invoices where appropriate


• Setting up new suppliers and verifying bank details

General administration, including:

• Word processing and presentation materials


• Spreadsheets and databases


• Photocopying and scanning


• Creating and maintaining electronic filing systems


• Distributing incoming/outgoing post and internal communications for the central team


• Filing and archiving of documents


• Checking deliveries and ensuring relevant paperwork is accurate


• Monitoring stationery stocks


• Support with Trust events, including admin support and oversight of hospitality.


• Oversight of trust refreshment stock and replenishment.


• Use of in-house systems, including pupil information, finance, and communication systems

Office duties, including:

• Acting as the first line response/front of house for the trust central team, answering telephones, greeting visitors, co-ordinating visitor sign-in


• Handling staff and visitor queries


• Other reasonable tasks as directed by the central team (this list if not exhaustive and should reflect the ethos of the Trust.


• Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.


• Contribute to the overall ethos/work/aims of the Trust.

 

Where you'll work

The Forge

Bell Lane

Walsall

WS5 4PU

 

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

 

Training course

Business Administrator Level 3

Understanding apprenticeship levels (opens in new tab)

 

What you'll learn

Training schedule

• Dental Nurse (GDC 2023) Level 3.

Online delivery with workshops on

• Self awareness


• Managing performance


• Communication and time management


• The organisation and the value of your skills


• Stakeholders


• Presentation skills


• Business fundamentals and regulations


• Policies and decision making


• Project management

 

Requirements

Desirable qualifications

GCSE in:

• English (grade at grade 4/C and above)


• Maths (grade at grade 4/C and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills


• IT skills


• Attention to detail


• Organisation skills


• Customer care skills


• Administrative skills


• Team working


• Non judgemental


• Initiative


• Patience

 

About this employer

Joining The Forge Brook Trust means becoming part of a collaborative, forward thinking educational community that puts children and staff at the heart of everything we do.7

Our Core Values

• Integrity - We act with honesty, transparency, and accountability in all we do


• Collaboration - We believe we are stronger together. We share expertise, resources, and best practices across our schools to raise standards for all


• Inclusion - We celebrate diversity, promote equity, and create a sense of belonging for everyone


• Empowerment - We believe in potential. We support and inspire all individuals to grow, lead, and thrive


• Excellence - We pursue the highest standards in education, leadership, and personal development

https://forgebrook.co.uk/ (opens in new tab)