Apprentice HR & Employment Law Assistant – David Matthews Group Ltd

Summary

David Matthews Group (DM.HR Group) is seeking a reliable, trustworthy, confident and passionate apprentice to work directly alongside our Managing Director, supporting the day-to-day running of our growing HR outsourcing and employment law business.

 

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on-experience.

 

What you'll do at work

We are offering a unique opportunity for the right individual to work on a genuine one-to-one basis with the Managing Director, gaining invaluable hands-on experience across all aspects of the business.

From your very first day, you will be introduced to the real world of HR, employment law, business management and client relations.

You won't simply be sitting behind a desk completing basic administrative tasks. You will be actively involved in understanding how a professional HR consultancy operates, how employment matters are managed, how businesses are developed and how clients are supported through complex employment issues.

 

What Will You Learn?

HR, Employment Law & Legal Processes

You will have the opportunity to develop practical knowledge and experience in:

• Drafting employment contracts, employee handbooks, policies and procedures.


• Understanding UK employment legislation and how it applies in real workplace situations.


• Supporting formal workplace investigations, disciplinary hearings and grievance procedures.


• Learning how to prepare professional HR correspondence, investigation reports and formal outcome letters.


• Attending formal employment meetings alongside the Managing Director, where appropriate.


• Supporting employment tribunal case preparation and having opportunities to observe tribunal proceedings.


• Understanding how to provide legally informed, professional and robust employment relations support.

 

Business Management & Administration

Working closely with the Managing Director, you will learn:

• How to manage the day-to-day administration of a professional consultancy.


• How to communicate effectively with clients, employees and senior management.


• How to manage confidential information and sensitive employment matters.


• How to organise workloads, manage deadlines and maintain professional standards.


• How to support the smooth running and continued development of a growing business.

 

Sales, Client Development & Commercial Experience

We believe that understanding how a business operates commercially is just as important as understanding employment law.

You will therefore also gain hands-on experience in:

• Identifying and approaching prospective clients.


• Making professional sales and introductory telephone calls.


• Drafting business development emails and proposals.


• Attending client meetings alongside the Managing Director.


• Understanding how new clients are secured, onboarded and supported.


• Developing the confidence to represent a professional business and build lasting client relationships.

Our aim is to give you a genuine 360-degree understanding of the business, rather than limiting your experience to one particular department.

 

Where you'll work

Falcon Point
Park Plaza, Heath Hayes
Cannock
WS12 2DE

 

Training

Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.

 

Training course

HR Support (Level 3)

Understanding apprenticeship levels (opens in new tab)

 

What you'll learn

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.


• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.


• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.


• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.


• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.


• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.


• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

 

Training schedule

• Level 3 HR Support Apprenticeship Standard


• Apprentices without Level 2 maths or English may need to achieve this prior to taking the end point assessment.


• The EPA consists of two assessment methods: Consultative Project, Professional Discussion

 

Requirements

Essential qualifications

GCSE in:

English (grade 4 and above)

 

Desirable qualifications

GCSE in:

Maths (grade 4 and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills


• IT skills


• Attention to detail


• Organisation skills


• Problem solving skills


• Presentation skills


• Administrative skills


• Number skills


• Analytical skills


• Logical


• Team working


• Initiative


• Non judgmental

 

About this employer

David Matthews Group is a specialist provider of Employment Law and HR Consultancy, delivering professional, personalised support to businesses across the UK.

Led by David Matthews, the business combines high-level corporate experience with a tailored, client-first approach - ensuring every service is practical, compliant, and commercially focused.

After working within some of the UK's largest corporate organisations as a Director of HR, David identified a clear gap in the market - a need for flexible, expert HR and employment law support without restrictive contracts or inflated costs.

This led to the creation of David Matthews Group - a consultancy build on integrity, accessibility, and results.

https://www.dmhrgroup.com/ (opens in new tab)

Company Benefits

At DM.HR Group, you will have something that many apprentices never get: direct regular access to the person responsible for running and developing the business.

You will be able to observe real decisions, ask questions, understand the reasoning behind professional advice and gradually build the skills and confidence to contribute yourself.