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Performance Through People

Professional Selling

This course is designed for people who are involved in developing strong, profitable relationships with their customers. This course will benefit those who are involved in selling and need to: improve their selling skills, develop new opportunities for existing products; launch new products or services; increase the company's market share; generate more sales from existing customers; protect the customer base from the competition.


COURSE OBJECTIVES   

 The course will enable delegates to develop a deeper understanding of the sales and buying process.  It helps delegates recognise the qualities and skills needed to make professional sales.  The course also focuses on a 'best practice' approach to prospecting.

COURSE OUTLINE

By the end of day one you will have covered;

  • The objectives of professional selling
  • Role, Responsibilities and qualities of the professional sales person
  • The sales and buying process
  • Understanding your customers
  • Managing the customer relationship
  • Understanding the product or service

 

By the end of day two you will have covered;

  • Prospecting and making the approach
  • The selling process
  • The sales presentation
  • Dealing with the barriers to a sale
  • Closing the Deal
  • After sales

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