Diploma in Travel Services Level 2
Introduction
This particular course is designed to inform you how to effectively communicate and manage yourself when dealing with all types of travel enquiries. The aim of this qualification is to contribute to the skills, knowledge and overall performance of Travel and Tourism and provides an insight into the principles and processes of the travel and tourism sector.
What will I learn?
During this qualification you will learn how to develop and maintain effective working practices in Travel and Tourism. You will learn the value of taking responsibility for your own actions in reducing risks to Health and Safety and giving your customers a good impression of yourself and of your company. A key aspect of this qualification is meeting customer requirements in many cases meaning supporting the choice of travel services as well as booking them in line with your customer's needs. This qualification provides a platform of learning which can aid your career progression.
How long will it take?
It will take a maximum of 12 months
Entry Requirements
There are no minimum levels of previous qualifications required. It may be necessary to undertake an assessment to identify your current levels in Maths, English and ICT.
What Support Will I Receive?
You will be appointed a Training Adviser whose role it is to guide you through your programme by providing one to one, tuition and supporting you in your workplace. Regular Review Meetings will take place with you and your direct line manager so that we can ensure you are receiving the kind of development, motivation and well being that you need to have to help you achieve your nationally recognised qualification.
Next Steps
Once this qualification has been achieved there is the opportunity to progress on to other qualifications which can further develop your career/or skills, such as:-
- Travel and Tourism Level 3
- Customer Service Level 3
Registering Your Interest
Whether you are in work or not, if you are interested in undertaking this qualification, please click on the following link ...Contact Us.
Diploma in Travel Services Level 3
Introduction
This particular course is designed to inform you how to effectively communicate and manage yourself when dealing with all types of travel enquiries. The aim of this qualification is to contribute to the skills, knowledge and overall performance of Travel and Tourism and provides an insight into the principles and processes of the travel and tourism sector.
What will I learn?
During this qualification you will learn how to organise your own work and personal development as well as the sales of Travel Services products which would include, Multi Sector Air Travel or Tailor Made Travel Services. Within this qualification you will also discuss the completion process of travel and tourism service documents. You will research travel and destination information and arrange travel itineraries to give you a wider understanding of the wide range of functions within the job role and their effective completion.
The qualification is designed to cater for the diversity of job roles where competence in travel and tourism is vital. It also reflects the range and depth of competence in business skills, required by individuals working in the travel sector.
How long will it take?
It will take a maximum of 18 months
Entry Requirements
There are no minimum levels of previous qualifications required. It may be necessary to undertake an assessment to identify your current levels in Maths, English and ICT.
What Support Will I Receive?
You will be appointed a Training Adviser whose role it is to guide you through your programme by providing one to one, tuition and supporting you in your workplace. Regular Review Meetings will take place with you and your direct line manager so that we can ensure you are receiving the kind of development, motivation and well being that you need to have to help you achieve your nationally recognised qualification.
Next Steps
Once this qualification has been achieved there is the opportunity to progress on to other qualifications which can further develop your career/or skills, such as:-
- Customer Service Level 3
- Team Leader Level 2
- Management Level 3
Registering Your Interest
Whether you are in work or not, if you are interested in undertaking this qualification, please click on the following link ...Contact Us.
